Intervention or Collaboration – Rethinking Information and Communication Technologies for Development
by Anna Bon
“Be Collaborative”, is one of the key principles for digital development, as formulated by influential multilateral development agencies, targeting people in poor and unconnected parts of the world. When reflecting on the meaning and purpose of these principles, a question comes up: how can one come to know what “the unconnected people” actually want, need or have an interest in, such that this can become a basis to build meaningful information systems?
This book provides practical methods how to develop information and communication technologies for people in low resource environments. The methods, designed, developed and deployed in real world contexts, can be a source of information and inspiration for students and practitioners — experienced or new – in the field of ICT4D. lllustrated with case studies from field research in rural areas of West Africa, this book shows how sociotechnical innovation is not a linear transfer of technology, but a networked process, driven by local agency, diffusing and evolving in a complex world. lt shows that what ultimately matters is how principles are translated into meaningful collaborative action.